State Farm® Insurance Agent Pamela Buckland

"Poor Communication, claiming they can't refund a hidden fee they never notified you about. And quote you an amount that sounds great but in reality it is a small fraction of the amount. I been with state farm for a long time. And I am happy with State farm not with this agent. I will be switching if anyone know of a honest and respectable Agent please reply to this post."

"Probably the worst experience ever. Insurance rates would just climb. I called, and emailed but no response. I have home security, and I got notified to send the certificate. I did to Pamela, and the agent that asked for it. No response, and my rates went up. Drive save notifications stopped coming, and my rate went up as I did not report the odometer. No Communication at all from the team. And when I ask why my rates went up, their standard response (if I got one). Everyone's went up. We are sorry. I moved to another state farm agent and have been happy ever since. Even if the rates are no different, at least they treat you like a customer, and update you and respond. That is all we ask! And just today I got a phone call asking that I call back so we can review my insurance. Funny that I get that after all my new policies went live, and I already moved out. --09-23 -And so the agent replies, they did reply! After my renewals were done, and when I emailed them. Never for review of my account. My policy went up for Home owners for removal of discount from my Account. They can check their emails and see if I sent them the certificate or not? To say they respond after things have happened is quite the agent to have! Thank you Pamela and team! Can you also check your records how many times before renewal or ever have you called to review my account in the last 3 years?"

"Speedy and professional service"

"Jonathon was great to work with. He provided excellent service and worked quickly and efficienty to get my policies set up. Great job, sir!"

"Jessica was pleasant to work with and immediately sent auto coverage."

"Great customer service from the staff! i called this office on accident (i don’t live in CO) and they patched right through to my agent!"

"Jessica was on it. Attentive & informative even though it was late in the day!"

"Just wanted to give a shout-out to Jessica for helping me! She was super sweet, great customer service, and great communication! :)"

"I had a horrible experience with Bryann Eyerman. Switched to Pamela and she fixed all my needs! Her office always answers it’s really nice"

"A great friendly agency and Maria Medina has been great help in answering all my questions and concerns with my insurance. Very attentive and helpful with everything!"

"Maria and Erik helped me get life insurance in place i’m so happy with the outcome and it was helpful and easy!"

"Pam and her team are nothing short of amazing!"

"I was very impressed with the exceptional service I received from Maria Medina at this State Farm Agency. I received service that was friendly, knowledgeable and professional. Further my total premium for the vehicle, home and umbrella policies was 40% less than what II had been paying with another company."

"Raised my car insurance rate by 30% in less than a year, despite no accidents or other claims in the decade I've been with them (and also despite me using their stupid little tracker tag). I now pay more for my 2017 sedan that I almost never drive than people I know with brand new SUVs who COMMUTE TO WORK DAILY. Freaking DAILY COMMUTERS are paying less for their insurance than I am working from home and driving maybe 15 miles a week. This is so frustrating. All of the stupid little 'discounts' (especially the 'let us track you and we promise you'll save money' discount) are worthless if they don't even bring the price within the realm of what I would be paying at another carrier."

"Great agency and everyone there is always so helpful! Kenna McElhiney has been very responsive and answered all of my questions. Thank you Kenna"

"I have always been impressed with the customer service here! Kenna was able to provide me with quick and accurate assistance on my request."

"I’ve been working with Pamela Buckland’s agency for 4-5 years now. Every time I have a need, they are extremely responsive and pleasant to work with. I just recently worked with Kenna and she got me everything I needed in adding new/removing old cars and ensuring we were all covered and she was so nice to work with!"

"Jessica and Jonny were both great to work with."

"Pamela and her team were so helpful with my daughter’s renter’s policy. They were so thorough and explained everything in detail. I highly recommend her for your insurance needs. Fantastic customer service and professionalism!"

"In our opinion - zero stars for service level... we changed agents"

"Pamela Buckland and her team are wonderful. They have always taken care of all of insurance needs from my home to car insurance. They keep me apprised of all updates and changes and never have a problem reaching them. Mason, has responded to many of my questions, and even when I called to report damage to my car from another outside State Farm insured person, he followed up with me. They are friendly and always make me feel comfortable with all of my requests. Highly recommend."

"was able to complete my insurance needs quickly with minimal effort."

"Eric Brown is a pleasure to work with!! The best customer service I have ever had. Thanks Pam and your team for making having insurance, just plain easy."

"My wife's rings were stolen from our home. Pamela assisted me in submitting a claim. The claim was submitted online on a Tuesday and the recovery money was deposited by State Farm to my bank account that Thursday. That is Customer Service!!!"

"I really enjoy working with Ana Ledezma for all our insurance needs! She is polite, professional and knowledgeable. Ana always gets our car insurance policies exactly where they need to be as far as coverage and price. She suggested products for life insurance for our family and worked tirelessly to get all the policies exactly right. I have complete peace of mind knowing that my family is covered. I appreciate her so much and never worry if an issue comes up with coverage or billing because she explains it and fixes it if need be. I highly recommend working with Ana for anything you need regarding insurance!"